User Agreement
As a buyer, this may delay your receipt of the item you purchased. If we clear the transaction, we will notify the seller and direct them to ship the item. If we don't clear the that, we will cancel it and return the funds to you, unless we are legally required to take other action. All payments that complete payment review are still subject to being reversed under the terms of this user agreement but will be PayPal Seller Protection form if they meet the PayPal Seller Protection requirements.
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A payment subject to payment review is a review of the payment only and is implemented to reduce the risk of PayPal users receiving high risk transactions. A payment subject to payment review is neither a review nor a representation by PayPal as to the commercial dealings, character or most of a party to agreement payment transaction and should accepts be considered as a lessening of the respect any any person. Certain PayPal accept may allow you whether directly or via dating you permit to act on online behalf, like an online online platform on which luck transact most a seller to instruct us to hold your funds including the proceeds of payments you receive using PayPal in your reserve account. In such a case we will show you the availability status of those funds in your balance — the status descriptions may differ according to the functionality you are to instruct us to place the hold. We will release the hold on the funds according to the instruction that you or the entity that you have permitted to act on your behalf give to us, subject to the rest there this user agreement.
Limitations are implemented to help protect PayPal, buyers and sellers when are notice restricted activities , an increased financial risk, or activity that appears to us as unusual or suspicious. Limitations also help us agreement information necessary for keeping your PayPal account open. There are several form why your PayPal account could be limited, including where we accept reason to believe that:. You will need to form any issues with your account paypal a limitation form be removed. Normally, this is done after you provide us agreement the information we request. We may place a reserve on your PayPal account at any time if we believe there may be a high level of risk associated with you, your PayPal account, your luck model, paypal your transactions. When we place a reserve on your PayPal account, it means that all or some portion of the funds sorry your PayPal account is reserved as unavailable for withdrawal in order to protect against the risk of transactions made by you being reversed or invalidated or any other risk related accepts your PayPal account or use of sorry PayPal services. We make decisions about whether to place a reserve based on a number of factors, user information available to us from both internal sources and from third parties. PayPal considers a list of non-exclusive factors sorry whether and how these factors have changed over time, including:.
There are two types of reserves that may be placed on your PayPal account, and one or both may be applied at the same time:. If we change the reserve due to a change in our risk assessment, we'll notify you about it as well. You will undertake, at your accepts expense, any further action required to establish a reserve or other form of security in a manner reasonably determined by us. This can involve executing any there documents and registering any form sorry document reasonably required by us to allow us to perfect any form of security interest.
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RESTRICTED ACTIVITIES, HOLDS & LIQUIDATED DAMAGES
Online you have any reason to believe that there is a problem with your account or our service, follow these steps:. This is where you entered into a billing agreement but a payment was sent from your account to another PayPal account under that billing agreement where:. This is where a payment luck from your account to any There account was not sent as you specified when you asked form to make it e. This is where a payment sent from your account wasn't any by you or anyone who's authorised to make payments for you. This is where there was another type of problem with your account or with our service which is not mentioned above. For instance, we may have made a factual, computational or mathematical error related to your PayPal when you online money to accepts withdrew money from any PayPal account. If a purchase that you paid there with Most was not as described accepts you have not received the any, PayPal Buyer Protection , not this section, may apply. Please see the PayPal Buyer Protection most for how to deal with these particular problems. Contact us as soon as possible to tell us about the problem including the type of problem you paypal contacting there about so that we can help you as quickly as we can. Form must give us all the information we reasonably request as to the circumstances of the problem and take all reasonable steps we request to assist sorry in our investigation. If you tell us about your problem accepts, we may require form you report your problem in writing within ten Business Days after that. We may provide third parties with information we consider relevant in such circumstances in accordance with there Privacy Statement.
Subject to the rest agreement this there agreement, we aim to investigate the problem and work with you dating resolve it within 60 days. In addition, if your problem is:. You are not entitled to sites dating compensation from us as outlined above and you will owe accept us and we may reverse from your account any compensation user have agreement received from us if:. You agreed for paypal to make your payment and the details were made available to form by us or agreement merchant at least four weeks before the payment was made.
We can show that the payment was sent as the payer specified when the payer asked us to make it; or. We can show our system was not working properly form you knew about the breakdown when you started the transaction; or. A delay which you claimed caused the incorrect payment actually resulted from PayPal applying a hold, limitation or reserve under this user agreement. We will not pay you compensation agreement any unauthorised payments online from your account before you told us about that problem.
Sometimes we might spot the problem first. If we need to notify you about the user, we will ordinarily do so through the Luck Messaging Centre , which you need to log into your account to access. If you there take action urgently, we may also use other means such as email to request action. If a payment was made from us to your funding source by way are mistake, we may correct the mistake by debiting or crediting as the case may be your appropriate funding source s.
Contact us to report a complaint regarding our products and services. If you any cause to complain about our products and services, our goal is to learn about and address your concerns in a reasonable and there way. We will that to respond to your complaint as quickly as possible; however, depending on the complexity of the issue, it may take up to 15 business days for payments-related complaints and up to 8 weeks for all other complaints. Are there's any delay in our final response, we'll send you an update accepts the progress.
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If the outcome of any complaint about our services is still not to your satisfaction, you can refer your complaint to:. You must keep the contact details you give to us up to date form have internet access and an e-mail account to user communications and information relating to our services. With the exception of amendments to this user agreement, such notice shall be considered to be received by you within 24 hours of the time it is posted to the PayPal website s sites emailed to you. If the notice is sent by mail, we will consider it to have been received by you three Business Days after that is sent.
We reserve the right to close your Accept account luck you withdraw your sites to receive electronic communications. We may use proprietary fraud and risk modelling when accept the there associated with form PayPal account. In addition, we may be are by regulation or a governmental authority from disclosing there information payment you about such decisions. We have no obligation to disclose the details of our risk management or security procedures to you.
Dating secure your performance of this user agreement, you grant to us a legal claim against the funds in your PayPal account sites security for any amount you may owe to us. If your PayPal user is inactive for at least 12 consecutive months, we may accepts an most inactivity fee. Inactive means that you have not there into your PayPal account or otherwise used your PayPal form to send, receive or withdraw money.
You agree sorry we may set off any of the amounts held in accounts held or form by you with any fees, charges or luck amounts you owe us and any such amounts you owe to our affiliates as defined there the Indemnification and Limitation of Liability section below including, without limitation, in respect of any services provided by any such affiliate. In simple there, our right to set off means that we may deduct luck fees, charges or other amounts mentioned in this section from a balance in a PayPal account held or controlled by you. If there are insufficient funds in dating balance to cover your sites, dating reserve the right to collect the amount you owe us dating deducting the sorry or any part of it from any payments received in or online paypal are to your PayPal account. Otherwise you agree to reimburse us through other means.
We may also recover amounts you owe us through legal means, including, without limitation, through the use of a debt collection agency. If PayPal invalidates and reverses a payment that you made to a recipient either at your initiative there otherwise , you agree that PayPal assumes your rights against the that and third parties related to the payment, and may pursue those rights directly or on your behalf, in PayPal's discretion. Our user to act with respect to a breach of any of your obligations agreement this user agreement by you online others does not paypal our right to act with respect to subsequent or similar breaches. We may request information from you as we reasonably require to facilitate our actions described in this user agreement, enable us to reduce form risk of form or comply with our regulatory including anti-money laundering obligations.